Administrative Assistant I (Diversity & Equity)
Job Description
As the first point of contact for the Student Success & Retention Services Center at De Anza College, this position will provide administrative support to the Associate Dean, the Learning Communities (IMPACT-AAPI, FYE, Puente, Umoja, Pride, FLOW and LEAD), and the students participating in the communities. Welcome office visitors and program participants, oversee student employees, monitor and track office data, clear students for registration, code students in banner, process additional pay requests, budget transfers, direct pays, trip vouchers and arrangements, ProCard transactions, requests for office supplies, event and programming support and other general office tasks as assigned. The SSRS administrative assistant will also schedule meetings and take minutes where appropriate and must work effectively in a team setting.
Receives general supervision from assigned supervisory and managerial staff. Exercises no supervision of staff.
This is the first experienced-level class in the Administrative Assistant series. Initially under more direct supervision, incumbents with general office support experience perform work such as customer service at the front counter and over the phone and email; providing assistance to students, faculty, staff, and the general public with program requirements, policies, procedures, and eligibility questions; document preparation and completion; file and records maintenance; scanning; data entry; and screening phone calls and visitors, responding to emails, processing mail, and directing questions to the appropriate staff. As experience is gained, assignments become more varied and are performed with greater independence until employees are fully trained in all procedures related to the assigned area(s) of responsibility, working with independent judgment within clearly defined work procedures and standards. This class is distinguished from Administrative Assistant II in that the latter performs a broader range and more complex office support and administrative duties, typically including routine financial and/or budgetary responsibilities and/or a specialized function related to the area of assignment, program, department, or division.
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