Education Services Representative
Job Description
Full job description
Position Information
Quick Link
https://llcc.peopleadmin.com/postings/7709
Position Title
Education Services Representative
Full Time or Part Time
Part Time
Months Worked Per Year
12
Hours Worked Per Week
Up to 27 hours per week
Work Schedule
Monday through Thursday, working until 5PM
Remote Work Availability
No
Job Description Summary
Do you have outstanding customer service skills? Lincoln Land Community College (LLCC) is currently accepting applications for a part-time Education Services Representative at our Jacksonville location. This position exists to provide support in a multitude of student service areas for students, faculty and staff in complex situations including, but not limited to, admissions, registration, cashiering, appointment scheduling, student testing, bookstore, records, and financial aid. This is a frontline position, often being the students’ first face-to-face impression of LLCC, with the primary responsibility of facilitating the necessary student services. In order to accomplish this, it will be required that the person holding this position have an extensive and varied knowledge of college policies and procedures and the functions of all departments within the Student Services division.
This is an up-to-27 hour per week, non-benefited position. Work schedule will be Monday through Thursday, working until 5PM. Starting pay will be $19.53 per hour.
LLCC strives to create an inclusive workplace and environment for our students, faculty, and staff. We are seeking applicants from all backgrounds and experiences to ensure we create a diverse workforce and learning environment.
This is an up-to-27 hour per week, non-benefited position. Work schedule will be Monday through Thursday, working until 5PM. Starting pay will be $19.53 per hour.
LLCC strives to create an inclusive workplace and environment for our students, faculty, and staff. We are seeking applicants from all backgrounds and experiences to ensure we create a diverse workforce and learning environment.
Required Qualifications
- Associates degree
- Two years of relevant office/customer service experience
Employment is contingent upon the successful completion of a criminal background check and drug-screen.
Preferred Qualifications
- Bachelors degree
- Training in bookkeeping, customer service and Microsoft Office
Physical Requirements
Position Salary
Starting pay will be $19.53 per hour.
Requisition Detail Information
Open Date
06/20/2024
Last Day to Apply
Open Until Filled
Yes
Special Instructions to Applicants
This position will be open until filled; however, applications must be received on or before July 7, 2024, to be considered during the initial review window. Interviews for this position July 10 and July 11 with an anticipated start date beginning of August.
Transcripts are required for this position and should be uploaded to your application along with a cover letter and resume. Photocopies of transcripts are acceptable to be uploaded. Please redact (black out) any personal information such as age, gender and Social Security Number from your transcripts or other documents you intend to share with us before you upload them to your application.
Transcripts are required for this position and should be uploaded to your application along with a cover letter and resume. Photocopies of transcripts are acceptable to be uploaded. Please redact (black out) any personal information such as age, gender and Social Security Number from your transcripts or other documents you intend to share with us before you upload them to your application.
If you do not have transcripts to upload at the time of submission, please mail them to the address below and instead upload a Word document as your transcripts that indicates you will have transcripts sent directly to us. Please contact the Human Resources office at 217-786-2752 if you have any questions.
Lincoln Land Community College
ATTN: Human Resources
P.O. Box 19256
Springfield, IL 62794
Job Duties
Description of Job Duty
Act as front-desk receptionist to all incoming calls and visitors; answer telephone, take messages, provide accurate information and refer callers to appropriate personnel for further assistance; and maintain location appointment calendars.
Essential Duty?
Yes
Description of Job Duty
Provide a variety of student services, including admissions, registration, assisting students navigating the enrollment process, cashiering, student testing, appointment scheduling and answering basic financial aid questions.
Essential Duty?
Yes
Description of Job Duty
Assist Outreach Center staff with ad hoc projects.
Essential Duty?
Yes
Description of Job Duty
Provide clerical support to facility staff and faculty members including maintaining files and records.
Essential Duty?
Yes
Description of Job Duty
Assist students in the procurement of textbooks and other classroom materials.
Essential Duty?
Yes
Description of Job Duty
Process requests for transcripts.
Essential Duty?
Yes
Description of Job Duty
Assist in the college planning and assessment process by developing annual work unit objectives that impact long-range priority goals.
Essential Duty?
No
Description of Job Duty
Perform other duties as assigned.
Essential Duty?
No
Reference Requests
A document provided by a reference in support of a job application.
Reference Request Details
Require Applicants to submit references for this position?
Yes
Last day a reference provider can submit a recommendation
Minimum number of references
3
Maximum number of references
Applicant Special Instructions
Please provide the names of three people with whom you have worked or trained who have knowledge of your work-related abilities. Relatives are not acceptable references. Please include at least one current or previous supervisor.
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