At the Johns Hopkins University Center for Staff Life Design, we help Hopkins staff design purposeful professional and personal journeys. As a cornerstone of Johns Hopkins’ commitment to staff development and benefits, we're redefining what it means to grow within a world-class institution. Our vision is that every employee at Johns Hopkins University regardless of seniority, job level, or job family will live their life purpose through, with, or because of the Johns Hopkins community.

The Center for Staff Life Design supports Johns Hopkins University’s investment in staff development and retention, positioning Johns Hopkins as a national and global leader in higher education and university human resources. By leveraging a scalable life design thinking approach, we foster enduring relationships and design staff learning experiences that result in greater upward and internal professional mobility for Johns Hopkins University staff.

We are seeking a Program Coordinator who will deliver on the mission of the Center for Staff Life Design by coordinating and supporting training and programming for JHU staff. Responsible for the operational delivery support of programs and content, this individual will collaborate with the Center for Staff Life Design leadership and program teams to assure the excellence of training programs and experiential learning initiatives that provide staff members with the resources needed to explore, to prepare, to experience, to network and ultimately to be inspired to pursue their life purpose.

The Program Coordinator will support and develop expertise in Diversity, Equity, and Inclusion (DEI) across programming, training, delivery, and practices in ways that are appropriate to the mission and values of Johns Hopkins University, and aligned to the President’s Roadmap on Diversity, Equity, and Inclusion.

The Program Coordinator will also collaborate with curriculum teams aligned to Johns Hopkins Integrative Learning and Life Design to track and develop materials, logistics, and structure of Staff Life Design Programming. The Program Coordinator will assure that all training and activities of Staff Life Design are scheduled, managed, and that data is recorded with care and precision.

By fostering a culture of continuous learning and growth, the individual will play a pivotal role in strengthening Johns Hopkins’ position as a global leader in higher education and staff development.

Specific Duties & Responsibilities

• Participate in Center for Staff Life Design goal setting, vision, communication, and evaluation and assessment strategies.
• Help maintain effective assessment and evaluation tools for Staff Life Design programming.
• Inspire a culture of engaged, innovative, and energetic delivery of programming across social media, in-person, and virtual modalities.
• Support delivery of staff programming, marketing, content, and logistics for staff participants with an exceptional degree of hospitality and thoughtfulness.
• Collaborate with Staff Life Design Consultants, the Life Design Lab, and other Life Design Units at the university to innovate new and bespoke programming for divisions and job families as well as other key university stakeholders.
• Support digital engagement strategies, leveraging and tracking engagement on online platforms to engage and inspire the JHU community.
• Represent JHU in thought leadership capacities across professional associations, academic journals, and higher education forums.
• Craft and share the university's story, emphasizing our commitment to pioneering career and learning solutions.
• Track progress through robust and comprehensive assessment frameworks tailored for life design and deliver content based on data-driven and evidence-based outcomes.
• Guide, maintain, and innovate a culture of data collection and analysis and leverage collaborations with key stakeholders to capture accurate data on impact of programming.
• Monitor career design initiatives assure that they resonate with the broader diversity, equity, and inclusion goals and vision of both the Center for Staff Life Design and Johns Hopkins University.
• Build strategic partnerships with key university stakeholders to assess needs and successfully implement career and professional development services tailored for staff.
• Support a scalable group coaching model for career advising, targeting JHU staff, featuring interactive sessions, collaborative learning, peer support, expert-led workshops, and digital tools to accommodate diverse needs and schedules.
• Actively assess the Staff Life Design program for opportunities and innovation.
• Monitor and track Staff Life Design programming budgets and expenses.
• Act as the primary liaison for Staff Life Design MyLearning programming questions and logistics.
• Coordinate preparation, set up, and logistics for Center for Staff Life Design events.

• High School Diploma or graduation equivalent.
• Five years progressively responsible related experience.
• Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

• Multicultural or multilingual background preferred or demonstrated ability to work between cultures with English as a second language.
• Experience with or training in trauma-informed teaching and/or workshop facilitation (SafeZone training, etc).
• Demonstrated knowledge of and curiosity to learn common higher education and design software, programs, and other tools relevant to programming such as Figma, Canva, Miro, SAP, Workday, Handshake, Eightfold, Mural, Canvas, Blackboard, Articulate, Panopto, Cornerstone, etc.
• Experience with social media strategy and digital storytelling methods.

• 5 years of work experience in coordinating programs or complex, schedule-driven community services (for example, community centers, church communities, business offices, school or educational departments or centers) OR a bachelor’s degree in any subject area and evidence of high complexity, scheduling or administrative work experience in a professional or educational setting.
• Experience in teaching or facilitating.
• Coursework or training in DEI practices or 1 year of experience in the practice of DEI initiatives.
• Knowledge of or experience in human-centered design, life design, or user experience (UX) design and research methodologies.
• Commitment to innovation, iteration, and risk with a fail-forward and growth-oriented mentality.
• Commitment to and evidence of strong teaming and collaborative work practices through professional, athletic, community, or creative performance or club experiences.
• Very detail oriented organized but also flexible and hospitable to people who are less so.

Relevant work experience must include some combination of the following

• Experience in an education environment involving staff, students, employers and faculty.
  
• Collaborate seamlessly within a dynamic team environment to achieve common objectives, fostering a culture of mutual support and shared success.
  
• Proficiency in event and program management and technologies.
  
• Skilled in leveraging websites and social media platforms to enhance outreach and engagement, amplifying the reach and impact of programs.

Classified Title: Program Coordinator 
Job Posting Title (Working Title): Program Coordinator   
Role/Level/Range: ATO 37.5/03/OF  
Starting Salary Range: $21.25 - $36.90 HRLY (Commensurate with experience) 
Employee group: Full Time 
Schedule: M-F/8:30-5:00 
Exempt Status: Non-Exempt 
Location: Hybrid/Eastern High Campus 
Department name: ​​​​​​​Center for Staff Life Design  
Personnel area: University Administration