Scheduling Officer
Job Description
Posting Number
PG194384SPInternal Recruitment
NoWorking Title
Scheduling OfficerAnticipated Hiring Range
$43,000 - $49,090Work Schedule
Monday - Friday (Hybrid), 8:00 am - 5:00 pm; some nights and weekends as neededJob Location
Raleigh, NCDepartment
Office of Undergraduate ProgramsAbout the Department
The Poole College of Management actively engages with industry and academia to create an innovative and collaborative intellectual environment that fosters learning, scholarship, and service. We’re deeply rooted in NC State’s history as a university that excels at science, technology, engineering, and math.
Our college’s diverse student body — over 4,000 students — hails from across North Carolina, the United States, and the world. Our faculty are thought leaders and field-tested experts with enduring ties to the world of business.
Poole College of Management has four academic departments: Accounting, Business Management, Economics, and Management, Innovation, and Entrepreneurship. We offer bachelor’s degrees in accounting, business administration, economics; master’s degrees in accounting, business administration (MBA), economics, management (including specialized degrees); as well as a doctoral degree in economics. Among our non-degree programs, we offer Executive Education and graduate certificates.
The college houses six initiatives fostering research, learning, and corporate engagement: Business Analytics Initiative, Business Sustainability Collaborative, Enterprise Risk Management Initiative, Entrepreneurship Clinic, Entrepreneurship Collaborative, and Supply Chain Resource Cooperative. The college is fully accredited by the AACSB.
To learn more about our College, visit: https://poole.ncsu.edu
Our college’s diverse student body — over 4,000 students — hails from across North Carolina, the United States, and the world. Our faculty are thought leaders and field-tested experts with enduring ties to the world of business.
Poole College of Management has four academic departments: Accounting, Business Management, Economics, and Management, Innovation, and Entrepreneurship. We offer bachelor’s degrees in accounting, business administration, economics; master’s degrees in accounting, business administration (MBA), economics, management (including specialized degrees); as well as a doctoral degree in economics. Among our non-degree programs, we offer Executive Education and graduate certificates.
The college houses six initiatives fostering research, learning, and corporate engagement: Business Analytics Initiative, Business Sustainability Collaborative, Enterprise Risk Management Initiative, Entrepreneurship Clinic, Entrepreneurship Collaborative, and Supply Chain Resource Cooperative. The college is fully accredited by the AACSB.
To learn more about our College, visit: https://poole.ncsu.edu
Essential Job Duties
This position is responsible for managing the course schedule and registration processes for Poole College’s undergraduate and graduate programs, and providing administrative support for various college programs including the undergraduate business analytics program. Additionally, the scheduling officer will manage course enrollment-related student communication as well as related college web pages. The successful candidate will have experience with university scheduling and registration systems and program management, be forward-looking, open to generating new ideas and innovations and possess the skill set necessary to support the College in forecasting and planning efforts related to course enrollment, space management, and registration. The scheduling officer will also attend relevant college and university meetings and will represent the college on various university-level committees.
- Manage semester course calendar
- Manage semester course calendar/schedule – set timeline and deadlines, create necessary documents, implement communication strategies regarding scheduling, etc.
- Communicate with Department Heads and Area Coordinators concerning course needs and scheduling deadlines
- Collaborate with the Assistant Dean of Jenkins Graduate Programs and Directors of Graduate Programs to meet the course scheduling and registration needs of Poole’s graduate students
- Enter, and proof fall/spring/summer schedule and course attributes for Poole undergraduate and graduate courses and make corrections and suggestions as needed
- Work with University Scheduling Office to find classrooms and troubleshoot other scheduling issues
- Manage graduate faculty status for instructors
- Implement and communicate registration restrictions to ensure the correct students are able to enroll
- Build and run queries as needed to determine scheduling and registration needs
- Manage course registration processes
- Provide assistance with registration issues for both undergraduate and graduate students
- Communicate registration policies through Poole’s generic registration email account and enrollment webpages
- Register and track students in practicums, internship courses, independent studies, etc.
- Assist with registration of special student groups such as Global programs and incoming first-year and transfer students
- Manage the MBA Petition to Add process
- Assist with the administration of academic programs
- Manage the selection, enrollment, processing, and tracking of students in the undergraduate Business Analytics Honors Program; additional programs may be added to this responsibility as the college grows
- Support undergraduate and graduate office-wide programming including orientation and commencement programs
The Scheduling Officer reports directly to the Associate Director of Curriculum and Academic Programs.
Other Responsibilities
- Other duties as assigned.
Minimum Experience/Education
Bachelor’s degree; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
All degrees must be received from appropriately accredited institutions.
Other Required Qualifications
- Previous experience with student information, enrollment registration, and course management systems.
- Attention to detail is a must.
- Team oriented work style, but must also be able to work independently and take initiative.
- Ability to multi-task and manage a variety of competing priorities and timelines.
Preferred Qualifications
- Relevant work experience at a college or university.
Required License or Certification
N/A
Valid NC Driver's License required
NoCommercial Driver's License Required?
NoJob Open Date
12/10/2024Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
12/17/2024Notice to Applicants
Please make sure that the work history you list on your application is identical to the work history listed on your resume. The application must be filled out completely, do not use the phrase “see resume”.
Special Instructions
Please include as attachments a resume/CV, cover letter, and contact information for at least 3 professional references.
Position Number
00106963Position Type
SHRAPosition Classification Band Title
Student Services SpecialistPosition Classification Band Level
JourneyPosition Classification Salary Range
$ 33,540 - $ 90,156Salary Grade Equivalency
GN07Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.0Appointment
12 Month RecurringMandatory Designation - Adverse Weather
Non Mandatory - Adverse WeatherMandatory Designation - Emergency Events
Non Mandatory - Emergency EventTime Limited Position
NoDepartment Id
200401 - Poole College of Management - Office of Undergraduate ProgramsAA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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