Job Description

Employer Experience & Operations Coordinator

Career Services, Rose Hill

Fordham University

 

Fordham University has an excellent reputation as a dynamic institution located in New York City.  Founded in 1841, Fordham enrolls more than 16,000 undergraduate and graduate students in its 9 Colleges and Schools. 

 

• Fordham University offers a comprehensive and competitive benefits package to its employees, which includes medical, dental, vision, life, and disability insurance.
• We offer tuition remission for employees and their dependents 
• A generous employer match towards a 403(b) retirement plan.
• As a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code (IRC), Fordham is considered a qualifying employer for the Public Service Loan Forgiveness (PSLF) program, a federal program designed to forgive student loan debt for employees of certain public and certain nonprofit employers.
• As part of its work-life balance program, the University provides generous PTO including 10 vacation days, 12 sick days, 4 personal days, 6 summer Fridays, and holidays that include paid time off between Christmas and New year.  
• University employees have access to the Employee Assistance Program (EAP). EAP provides no-cost, professional, and confidential services, to help employees and family members address a variety of personal, family, life, and work-related issues.

 

Position Summary

Reporting to the Senior Associate Director of Employer Relations, the Employer Experience & Operations Coordinator will serve as a key player in the Career Center, ensuring the smooth operation of daily activities, coordinating employer-related events, and providing high-level customer service to employers, recruiters, and students.

 

This role will function as both an office manager and event coordinator, responsible for delivering a seamless experience for employers hosting info sessions, presentations, and recruiting events. The coordinator will build and maintain strong, lasting relationships with employers, support them with technology and logistical needs, and oversee the office’s schedule, operations, and student workforce to ensure efficiency and excellence in all activities.

 

Occasional evening and weekend work required for events and employer and Career Center engagements.

 

Essential Functions        

• Coordinates all aspects of employer-hosted events, including scheduling, logistics, technology support, room setup, catering, and communication with internal teams.
• Oversees the daily operations of the Career Center, including managing the office schedule, coordinating team activities, and ensuring an organized, efficient, and welcoming environment.
• Manages office supplies, equipment, and technology to ensure that the space remains functional and well-stocked, troubleshooting any issues that may arise.
• Coordinates the booking of spaces for Career Center events and internal meetings, ensuring there is no overlap or scheduling conflicts.
• Provides tech-savvy support for employer events, including managing audiovisual equipment, virtual meeting platforms (e.g., Zoom, Microsoft Teams), and other digital tools used for recruitment activities and presentations.
• Ensures timely and effective communication with employers regarding event logistics, registration, and other important details, serving as the go-to person for any questions or concerns.
• Collects and analyzes feedback from employers and students after events to measure satisfaction and identify areas for improvement.

 

Essential Functions Note

This list is not intended to be an exhaustive list.

The University may assign additional related duties as necessary.

 

Management Responsibilities  

Guides work of other employees who perform essentially the same work and/or student workers. Organizes, sets priorities, schedules and reviews work, but is generally not responsible for final decisions in hiring, performance management or compensation.

 

Additional Functions      

• Assists in maintaining accurate records of employer engagement, event participation, interview room utilization, and outcomes to track relationships and trends.
• Supports the Employer Relations team with the preparation of regular reports that highlight event success, employer engagement metrics, and student participation.
• Creates and distributes communication materials for events, such as event reminders, instructions, and FAQs for employers and students.
• Assists students and employers with career management systems, such as Handshake and RamConnect, or similar platforms, ensuring that both groups can easily navigate and utilize the system for job postings, event sign-ups, and recruitment efforts.

 

Required Qualifications: Education and Experience        

• Bachelor’s degree
• Minimum of two years of experience in higher education, career services, human resources, or employer relations.

 

Required Qualifications: Knowledge and Skills     

• Proven ability to build and maintain strong relationships with students, employers, external partners, and stakeholders.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Tech-savvy with proficiency in managing audiovisual equipment, virtual meeting platforms, and career management systems (e.g., Handshake, Zoom, Canva, Mailchimp).
• High level of attention to detail and a commitment to delivering exceptional service and outcomes.
• Ability to work independently and as part of a team in a dynamic, fast-paced environment.
• Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education

 

Preferred Qualifications 

• Relevant graduate or work experience.
• Experience in staff supervision, management, and safety training.
• Experience with web-based customer resource management (CRM) software.

 

Minimum Starting Salary: $64,597.50

 

Maximum Starting Salary: $67,500.00

 

Note: Salary is commensurate with qualifications, experience, and skills.

 

START DATE: ASAP

 

APPLY HERE: https://careers.fordham.edu/postings/8784

 

ABOUT FORDHAM

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its 9 colleges and schools.  It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom. 

 

Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds.

 

Fordham is an Equal Opportunity Employer – Veterans/Disabled and other protected categories

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